Frequently Asked Questions

What areas do you service?

Our "Immediate Service Area" include the towns of:​

• Bath

• Brunswick

• Topsham 

• West Bath

If you require services outside of these towns, please contact us to see if we can help or can provide you with a referral.  

What are your rates?

Rates vary depending on care needs, service area, and other contributing factors.  For more information regarding services, rates, and availability, please contact us here.

How do I become a client?

Becoming a client starts with filling out an Inquiry Form. This form will help us to learn more about your needs and whether or not we may be able to help, if so, we will reach out to schedule a free 30–40-minute phone call to discuss your needs in more detail and answer any questions you may have.  If, after our call, it is still a good fit, an assessment & onboarding visit will be scheduled which will include the signing of a Client Contract.  To see if we can help you with your care needs click here to contact us.

How are clients & caregivers matched? 

Clients are carefully matched with caregivers based on the client's specific needs and caregiver skillset and availability.  

Are your caregivers certified? 

While many of our caregivers do hold certifications, such as a PSS (Person Support Specialist) or CNA (Certified Nursing Assistant), not all of our caregivers are certified.

Are your caregivers background checked?

Yes, all caregivers employed by Linda's Home Care Planning & Staffing have had a background check performed by the State of Maine Department of Health & Human Services.  

Are your caregivers vaccinated for Covid-19? 

While many of our caregivers are vaccinated against Covid-19 not all are.  Preferences pertaining to vaccination status will be addressed during the client onboarding process.  

Do you coordinate with other agencies or independent contractors?

We understand that there may be times when an agency, independent contractor, or care team you are already working with have gaps in availability, in such cases we are happy to fill in the gaps where needed if we have the ability to do so.  If you are currently working with multiple agencies, care teams, and family members, we understand that coordinating schedules can be difficult, and you may benefit from our Private Scheduling Services.   

How do I know if home care is the right option? 

Decisions regarding you or your loved one's care can be difficult and at times confusing.  Our experienced and knowledgeable staff know the right questions to ask to help guide you so that you may make the best choice for you and your loved ones.  

What if home care is NOT the right option?

While home care is wonderful for some, it is not always the best option for others.  Linda's Home Care offers Transitional Care Services to help you navigate the transition to the next level of care needed for you or your loved one.  

Do you bill insurance directly?

We do NOT bill insurance directly.  We do however cooperate with clients and insurance companies for reimbursement purposes.  For more information regarding insurance or billing policies please contact us here.

Do you work with MaineCare?

No, we do not work with Maine Care as we do not bill any insurance directly.